Frequently Asked Questions

Everything you need to know about your Signature Kit experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply ensure the item is in its original condition with tags attached and visit our returns portal to generate a prepaid shipping label.

What materials are used in Signature Kit garments?

Quality is our priority. We use a blend of premium organic cotton, sustainable linens, and high-grade recycled synthetics to ensure both comfort and durability.

How can I track my order status?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to follow your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Do you offer international customs and duties coverage?

For most major regions, duties and taxes are calculated at checkout so there are no hidden fees upon delivery. Please check our shipping policy for specific country details.